LoganberryCanada

Fabric ethically sourced, outfits handmade with love

Tottenham, Canada

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    🌿 Become a forager today and get 15% off your first order! 🌿
Copy & Paste this link into your browser: bit.ly/BERRYPATCH


🌿 Keep In Touch 🌿

Follow us on social media!

🌱 Instagram @loganberrycanada
🌱 Facebook @loganberrycanada



🌿 Shipping 🌿

Processing Times (how long it takes to make your item and drop it off at the post office)

🌱 made-to-order items: 5-7 business days
🌱 ready-to-ship items: 1-2 business days

Canada Post current shipping estimates (approximately how long it will take your package to arrive once it has shipped)

🌱 within Canada: 2-8 day window
🌱 to the United States: 5-10 day window

THESE DATES ARE NOT AN ABSOLUTE and are subject to change/delay.

Shipping to Europe is coming soon!

🌱 Germany: currently in the process of obtaining LUCID ID
🌱 European Union: currently in the process of obtaining IOSS Portal ID for VAT



🌿 Sometimes, it's just not meant to be! 🌿

I gladly accept returns, exchanges and cancellations

🌱 Contact me within: 14 days of delivery
🌱 Dispatch items back within: 30 days of delivery
🌱 Request a cancellation: within 24 hours of placing your order

Item must be unworn, free from damage, and have original tags.

CUSTOM/PERSONALIZED ITEMS CANNOT be exchanged/returned!

Thank you for your support and understanding!



🌿 New Buyers 🌿

New to Etsy? Check out their helpful buyers guide here:
http://www.etsy.com/help_guide_checkout.php

Announcement

Last updated on Jan 8, 2023

🌿 Become a forager today and get 15% off your first order! 🌿
Copy & Paste this link into your browser: bit.ly/BERRYPATCH


🌿 Keep In Touch 🌿

Follow us on social media!

🌱 Instagram @loganberrycanada
🌱 Facebook @loganberrycanada



🌿 Shipping 🌿

Processing Times (how long it takes to make your item and drop it off at the post office)

🌱 made-to-order items: 5-7 business days
🌱 ready-to-ship items: 1-2 business days

Canada Post current shipping estimates (approximately how long it will take your package to arrive once it has shipped)

🌱 within Canada: 2-8 day window
🌱 to the United States: 5-10 day window

THESE DATES ARE NOT AN ABSOLUTE and are subject to change/delay.

Shipping to Europe is coming soon!

🌱 Germany: currently in the process of obtaining LUCID ID
🌱 European Union: currently in the process of obtaining IOSS Portal ID for VAT



🌿 Sometimes, it's just not meant to be! 🌿

I gladly accept returns, exchanges and cancellations

🌱 Contact me within: 14 days of delivery
🌱 Dispatch items back within: 30 days of delivery
🌱 Request a cancellation: within 24 hours of placing your order

Item must be unworn, free from damage, and have original tags.

CUSTOM/PERSONALIZED ITEMS CANNOT be exchanged/returned!

Thank you for your support and understanding!



🌿 New Buyers 🌿

New to Etsy? Check out their helpful buyers guide here:
http://www.etsy.com/help_guide_checkout.php

312 Sales

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Logan

Contact shop owner

Logan

Reviews

Average item review
5 out of 5 stars
(67)
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About LoganberryCanada

Sales 312
On Etsy since 2020

There’s no time to be bored in a world as beautiful as this.

Shop members

  • Logan

    Owner, Designer, Maker

    Hello! I’m Logan, the creator of Loganberry. Most people think my business is named after my son, but in fact it’s the nickname my family gave me growing up! I live in Ontario Canada and love exploring nature with my son, partner, and two pups!

  • Ozzy & Jethro

    Moral Boosters

    This dynamic duo reminds me daily to take breaks, get outside, and enjoy a treat every now and then!

  • Liam

    Assistant

    My favourite product tester and fabric selector. My son loves to help me package orders, sell at local markets, and keep me company while in my sewing room.

Shop policies

Last updated on Aug 3, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Privacy policy

More information

Last updated on Aug 3, 2022

Frequently asked questions

Can I rush my order?

We currently don't offer shipping upgrades, but we WILL do our best to ship your order out quickly for you if you need it in a hurry. We cannot "guarantee” that your order will arrive by the deadline needed if the time frame is steep- but we will bump your order to the front of our processing. Please tell us in the “Notes to Seller” section at checkout:

-The date your order is needed by
-Your Shipping Province/State and Postal/Zip Code

*Please Note: Front-of-the-line shipping may not available during our busy seasons, such as Holiday-Time.

Orders outside of Canada may take additional time to pass through customs, so please understand that we are not responsible for the speed in which your order travels once it leaves our hands.

What are the current shipping times within Canada?

Orders within Canada are shipped via Canada Post and have an estimated delivery time of 2-4 business days depending on your location. This does not include the time is takes for us to process your order (2-3 business days), and does not include weekends or holidays. The shipping times listed are “close” but not guaranteed- as a number of factors can slow down an order once it leaves our hands (such as weather, the holiday season, etc). For this reason, we are not responsible for the time in which a package travels once it has been accepted by Canada Post.

What are the current international shipping times from Canada?

Orders outside of Canada vary vastly, depending on your location. Occasionally packages can be substantially delayed if they are held in customs. Because we cannot control the speed at which processing occurs through your country’s customs officials, please understand that we are not responsible for shipping delays once the order leaves our hands. Though delays are not common, they do happen occasionally.

My order hasn't arrived yet!

If your order has not arrived by the estimated delivery time, please feel free to let us know via private message. A number of factors can influence mail speeds (weather, holidays, etc), so we may ask that you wait an additional 7 days- just in case your order is caught up at a sort facility. If after 7 days your order has not arrived, we will do everything we can to contact the postal service to locate your order. If the package cannot be located, we will work with you to either reship the package, or refund the order.

I don't think I entered the correct address when checking out!

If your package hasn't shipped yet, simply send us a message so we can update your correct address before we ship out your order.

If your address was not entered correctly at the time of purchase, your package may be marked as “Undeliverable” and will usually be shipped back to us. Once we receive your return order, we will request an edited address to re-ship your order. In the event of a reshipment due to an incorrect address, you are responsible for the additional shipping charges.

My order has gone missing!

If it seems that your order has been lost in the mail, we ask that you allow 7 extra days for your order to arrive, just in case it has been backed up in a sort facility. If after 7 days your tracking does not update/your order does not arrive, we will do everything we can to contact the postal service to locate your order. If the package cannot be located, we will work with you to either reship the package or refund the order.

Customs & Duty Charges

Some countries require a Duty Fee, Tax, or Customs Charge before an order can be delivered. These charges are somewhat random, and relatively infrequent, but are 100% the buyer’s responsibility- as you are the recipient of the mail. This is not an additional shipping charge, nor are we responsible for covering your taxes and duty fees. Please be aware of the individual taxes, duty fees, and customs charges for your specific country.

Requests to mark orders as “Gift” on our customs forms to avoid the possibility of paying a customs fee or tax will be ignored. Marking purchased goods as “Gifts” is extremely illegal. Please be aware of the individual taxes, duty fees, and customs charges for your specific country.

My order arrived damaged!

If for any reason your package arrives damaged, please send us a photo of the package and damaged item within 7 days of its arrival. Your purchase includes insurance, so photos are needed in order to assess the damage and file a claim. Once we assess the damage to your package, we will work with you to exchange, replace, or refund your order.

Can I return a custom order?

Due to the nature of our products, we cannot accept returns on personalized or custom orders. These orders cannot be resold, therefore, we ask that you please contact us with any questions before making a purchase.

There was a mistake with my order!

We don’t goof often, but if we do, we will always take care of the issue for you. If for any reason your order is incorrect, please don’t hesitate to let us know within 7 days so that we can fix your order ASAP.